7shotPrivacy Policy

This page describes what we collect when you use 7shot and how we keep that data protected. We take your privacy seriously because your account, your payment details, and your game history are sensitive information. Our policy covers the types of data we collect (email, government ID, payment method, IP address, game activity), how we use that data (account verification, fraud prevention, settlement), who has access to it (our team, payment processors, compliance auditors), and your rights (access, correction, deletion requests).

We operate 7shot where local law permits. Our servers may sit outside your jurisdiction, but we comply with data protection standards applicable in the regions we serve. If you use 7shot from Jakarta, Surabaya, Bandung, or Medan, we follow Indonesian data-handling norms. If you are unsure whether your jurisdiction's laws align with our data practices, review this policy carefully and contact us before creating an account.

Data we collect on 7shot

We collect the following data when you use 7shot:

• Account information: email address, password (hashed), phone number, full name, government ID number, date of birth, address.
• Payment information: bank account number or e-wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), deposit and withdrawal history.
• Game and betting activity: stakes wagered, game outcomes, match selections, bet slip data, win/loss records, session timestamps.
• Technical data: IP address, device type (mobile, desktop), browser version, operating system, login timestamps, page views.
• Communication data: messages you send to our support team, feedback surveys, complaint records.

We collect account and payment information because we must verify your identity (KYC requirement) and process deposits and withdrawals. We collect game and betting activity to calculate payouts, detect fraud, and generate your account statement. We collect technical data to troubleshoot errors, prevent abuse, and understand how 7shot is used. We collect communication data to respond to your support requests and improve our service.

We do not collect location data (GPS) unless you explicitly permit it through your device settings. We do not sell your personal data to third parties for marketing. We do not use your game history to build profiles for external companies. Our data collection is limited to what we need to operate 7shot securely and compliantly.

How we use your data on 7shot

We use your data for the following purposes:

1. Account verification and KYC: We verify your identity to comply with anti-money-laundering regulations and prevent fraud. We match your government ID, phone number, and address against public records and fraud databases.
2. Processing payments: We share your bank account or e-wallet details with payment processors (third-party providers contracted to handle deposits and withdrawals). These processors are bound by confidentiality agreements.
3. Settlement and payouts: We use your game history to calculate winnings, settle bets, and process withdrawals to your original payment method.
4. Fraud and abuse prevention: We analyze your login patterns, betting behaviour, and payment activity to detect suspicious patterns (e.g., multiple failed logins, unusual withdrawal requests, collusion). If we suspect fraud, we may temporarily freeze your account for verification.
5. Legal compliance: We retain records for tax, legal, and regulatory purposes. If a law-enforcement agency requests your data with valid authority, we comply with that request.
6. Service improvement: We analyse anonymized game data and user feedback to improve 7shot's features, performance, and stability.

We do not use your data for purposes beyond these without your consent. We do not send you marketing emails unless you opt in. We do not share your game history with other users. We do not use your behaviour data to restrict access or manipulate game outcomes in your disfavour.

Cookies and tracking on 7shot

We use cookies (small text files stored on your device) to remember your login session, your language preference, and your device fingerprint (technical identifier). These cookies are essential for 7shot to function: without them, you would need to log in on every page load. Cookies expire after 30 days of inactivity; you can delete them anytime in your browser settings.

We use analytics tools (such as anonymized event tracking) to understand how users navigate 7shot—which games are popular, where users drop off, which payment methods are preferred. This data is aggregated and does not identify you personally. We do not use third-party tracking pixels or share analytics data with external companies.

If you disable cookies in your browser, 7shot will not function properly. You can configure your browser to accept cookies from 7shot only and block cookies from third parties; we recommend this setting.

Third-party processors and your data on 7shot

We share your data with the following third parties to operate 7shot:

• Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet networks, mobile banking, local payment, online payment, e-wallet. We share your bank account or e-wallet identifier and transaction history so they can process deposits and withdrawals. These companies have their own privacy policies; review them if you want details on their data handling.
• Compliance and KYC providers: We use third-party services to verify government IDs and cross-check against fraud databases. These providers store your ID number and personal details temporarily (typically 30–90 days) for verification purposes only.
• Game providers: We license slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and live-dealer studios from external vendors. These vendors receive anonymized or pseudonymized data about game play (stakes, outcomes) but not your personal identity.
• Law enforcement and regulators: If we receive a legal request (subpoena, court order, regulatory inquiry) we comply with it and may disclose your data. We will notify you of such a request unless legally prohibited from doing so.

All third-party processors are contractually bound to protect your data and use it only for the purpose we specify. We do not allow them to sell or share your data with other companies. If a processor experiences a data breach, we investigate and take remedial steps (e.g., password reset, account monitoring). We notify you of any breach that poses a risk to your account.

Your rights regarding data on 7shot

You have the following rights over your data on 7shot:

• Right to access: You can request a copy of all data we hold about you. We provide it within 30 days in a machine-readable format (e.g., CSV, JSON).
• Right to correction: If your email, phone, address, or ID details are incorrect, you can update them in your account settings or request our support team to correct them.
• Right to deletion: You can request deletion of your account and associated data. We delete personal data immediately, but we may retain anonymized records for tax and legal compliance (typically 7 years).
• Right to object: You can opt out of optional communications (e.g., promotional emails, feedback surveys). You cannot opt out of essential communications (e.g., account alerts, payment receipts).
• Right to lodge a complaint: If you believe we mishandled your data, you can file a complaint with your local data protection authority.

To exercise any of these rights, contact our support team via live chat or email. Provide your account email and a clear description of your request. We respond within 14 days. For deletion requests, we undertake to complete the process within 30 days unless legal or regulatory requirements mandate retention.

Data retention and security on 7shot

We retain your account data (email, ID, payment method, address) for as long as your account exists. If you close your account, we anonymize personal data immediately but keep transaction records for seven years to comply with tax and anti-money-laundering laws. Game history is retained for your account statement and dispute resolution (typically 10 years).

We secure your data using encryption (HTTPS for transit, AES-256 for storage), access controls (role-based permissions for staff), and regular security audits (annual penetration testing). Our servers are hosted in secure data centres with physical access controls and backup systems. We undertake to notify you within 72 hours if we discover an unauthorized access to your account or a data breach affecting you.

We do not guarantee absolute security; no system is non-specific info secure. However, we commit to industry-standard practices and continuous improvement. If you suspect unauthorized access to your 7shot account, change your password immediately and contact our support team.

Jurisdiction and contact on 7shot

We at 7shot operate where local law permits. This privacy policy applies to users of 7shot.id. If you access 7shot from another jurisdiction, local data protection laws may also apply; we recommend reviewing both this policy and your local regulations.

If you have questions about this privacy policy, your data, or our practices, contact us:

• Live chat: Available on 7shot 24 hours a day.
• Email: Support team responds within 24 business hours.
• Support form: Fill out a request in your account settings; we follow up within 48 hours.

We update this privacy policy occasionally to reflect changes in our service or legal requirements. We notify you of material changes via email or in-app notification. Your continued use of 7shot after a policy update means you accept the new terms.